SmithStraw LLC – Terms & Conditions

Effective Date: January 25, 2026

Welcome to SmithStraw LLC. By using our services or website, you agree to these Terms & Conditions. Please read them carefully.

1. Services Provided

SmithStraw LLC is a family-owned and operated business in Fairhope, Alabama, specializing in:

Pine straw delivery and installation

Seasonal replacement and refresh services

Landscaping support for residential and commercial properties

We strive to provide high-quality, farm-grown pine straw and professional service while building meaningful connections with our clients.

2. Scheduling and Appointments

Services must be scheduled in advance via phone, email, or website form.

Appointment times are estimates and may be affected by weather or supply availability.

Clients must provide accurate property details and clear access for service.

3. Pricing and Payment

Prices are based on property size, service type, and materials required.

Payment is due upon completion unless otherwise agreed.

Accepted payment methods: cash, check, or approved electronic payments.

4. Client Responsibilities

Clients agree to:

Provide safe and clear access to the property.

Remove obstacles that may interfere with service.

Communicate any special instructions or property restrictions.

5. Liability

SmithStraw LLC is not responsible for pre-existing landscaping issues or damage caused by natural events.

Our liability is limited to the cost of services provided.

We carry insurance for operations, but clients should maintain coverage for unrelated incidents.

6. Cancellations and Rescheduling

Cancellations must be made at least 24 hours in advance.

Rescheduling is subject to availability and confirmation.

7. Website Use

All content on smithstrawllc.com is for informational purposes only.

Unauthorized copying, distribution, or commercial use of website content is prohibited.

Website content may be updated at any time without notice.

8. Privacy and Data

We collect personal information (name, email, phone, property details) only to provide services and communicate with clients.

We do not sell or share personal information with third parties except as required for service delivery or by law.

For more information, see our Privacy Policy.

9. Dispute Resolution

Any disputes will first be addressed directly between the client and SmithStraw LLC.

Unresolved disputes will be governed by the laws of Alabama.

10. Changes to Terms

SmithStraw LLC reserves the right to update these Terms & Conditions at any time.

Clients are responsible for reviewing them periodically for changes.

Contact Us

If you have questions about these Terms & Conditions, please contact us:

Email: [email protected]
Phone: +1 (251) 656-4220

By using our services or website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.